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  • Luminex 10-port Switch Fails to Power Bolero Antenna on PoE

    Luminex 10-port Switch Fails to Power Bolero Antenna on PoE

    Nov 28, 2019

    —

    by

    Joe Hicks
    in Comms

    Issue reported by Leigh Reeve, November 2019. Symptoms: Bolero antenna is not getting POE from the Luminex switch. No POE LED active on antenna and you are forced to use the PSU to power.

  • MediorNet Firmware and MediorWorks

    MediorNet Firmware and MediorWorks

    Nov 28, 2019

    —

    by

    Joe Hicks
    in Media, Rental Equipment

    Since the release of firmware 6.00.00 you have required an approved Riedel login to download firmware and software for Riedel products. The process of signing up and the account being approved can take some time, so we have saved the files here for easier access.

  • Protected: Signal Distribution Site Feedback

    Protected: Signal Distribution Site Feedback

    —

    by

    Tom Burford
    in Restricted Access

    There is no excerpt because this is a protected post.

  • Setting the WAN IP of the UniFi Security Gateway

    Setting the WAN IP of the UniFi Security Gateway

    Nov 17, 2019

    —

    by

    Joe Hicks
    in Rental Equipment

    The UniFi system is a cloud managed service where all settings are controlled by the UniFi Controller. To access these settings all the Ubiquiti devices need access to the internet, meaning the Security Gateway must be online.  Once it is online, all other devices will be able to contact the Controller

  • Panasonic Projectors Default Passwords and Control Software

    Panasonic Projectors Default Passwords and Control Software

    Nov 16, 2019

    —

    by

    Alem Dzinic
    in Projection, Rental Equipment

    Panasonic GeoManager Software / Manual is available here. Panasonic Multi Monitoring & Control Software / Manual is available here. Panasonic Projector Network Setup software / Manual is available here. Panasonic Fisheye Simulator is available here. User guide is available here.

  • PlayBack Pro Only Supports ProRes

    PlayBack Pro Only Supports ProRes

    Nov 15, 2019

    —

    by

    David Fyffe
    in Media

    PlayBack Pro is only designed to work with ProRes files. Although it has been proven to work with H.264 .mov and .mp4 files, it is not supported by DT Videolabs and not recommended by their documentation. All PlayBack Pro machines in the CT rental fleet have QuickTime Pro installed which will re-encode content to ProRes.…

  • Straight Alpha vs Premultiplied Alpha

    Straight Alpha vs Premultiplied Alpha

    Nov 15, 2019

    —

    by

    Alem Dzinic
    in General Knowledge

    Some people insist premultiplied alpha is the way to go, some say straight alpha. To be frank, both are equal in most situations as long as the math and compositing software’s interpretation of the channels is done correctly. But there are cases only one of the two should be used for best results!

  • Makito X Factory Reset

    Makito X Factory Reset

    Nov 13, 2019

    —

    by

    Joe Hicks
    in Rental Equipment

    The Makito X encoder and decoders can be factory reset if they’re inaccessible. To the left of the network port there is a hole for a reset button. Hold the button down until the status LED flashes red, then release.

  • MacBook Pro Charger Earth Issue

    MacBook Pro Charger Earth Issue

    Nov 12, 2019

    —

    by

    David Fyffe
    in General Knowledge

    The latest MacBook Pro’s (2017 onwards) come with power supply units that plug into the wall directly (pic 1) these have been known to cause earthing issues. We have rectified this with our hire fleet by adding the extension cable between wall socket and PSU (pic 2) But for subbed gear it may be worth…

  • CT Default Usernames, Passwords and Codes

    CT Default Usernames, Passwords and Codes

    Nov 11, 2019

    —

    by

    Joe Hicks
    in Rental Equipment

    CT use a standard set of credentials for their rental equipment to make use of the kit on site as easy as possible.

  • Epson EB-L1755U – 3G SDI Level A only

    Epson EB-L1755U – 3G SDI Level A only

    Nov 6, 2019

    —

    by

    Alem Dzinic
    in Projection, Rental Equipment, Vision

    Epson EB-L1755U projector doesn’t handle 3G SDI Level B signal at all, use Level A signal instead and be aware to specify converters that support Level A signal as some of the Blackmagic converters work only with level B signal. This matter will be investigated and reported to Epson. Epson reported that it’s a hardware…

  • PowerPoint Embedded VT’s

    PowerPoint Embedded VT’s

    Oct 30, 2019

    —

    by

    Alem Dzinic
    in Media

    When using multiple outputs from a laptop/PC (e.g. full screen slide and notes) in the PowerPoint Presenter mode, you can encounter issues in PPT presentations that have been made elsewhere on a low power machines. The most common issue is that embedded VT’s will not playback but instead sit on the first frame. There is…

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