Author: Joe Hicks

The Pepwave MAX-HD4 is a multi-WAN router designed to proved internet connection on remote or mobile sites. It can be populated with up to four SIM cards, two cabled WAN connections and WiFi and can be configured to fail over between these connections to provide internet as reliably as possible. CT have a central portal…

CT are using the U-Disk EP-KP001 encrypted USB drive to store and transport sensitive client data.  The drives are AES-256 hardware encrypted and ruggedised to withstand damage on site.

When Artist CPU cards are used as a redundant pair, the card in slot A applies settings to the card in slot B which makes it difficult to reset as it constantly tries to take over the frame if the cards are moved around. The process isn’t difficult but not following it mean you find…

The UniFi system is a cloud managed service where all settings are controlled by the UniFi Controller. To access these settings all the Ubiquiti devices need access to the internet, meaning the Security Gateway must be online.  Once it is online, all other devices will be able to contact the Controller

The Makito X encoder and decoders can be factory reset if they’re inaccessible. To the left of the network port there is a hole for a reset button. Hold the button down until the status LED flashes red, then release.

CT use a standard set of credentials for their rental equipment to make use of the kit on site as easy as possible.

Bolero beltpacks should normally detect the type of headset and therefor mic connected however this sometimes isn’t the case. If the mic is quiet or isn’t functioning how you would expect you can set the type in the menu.

The EE managed SIM cards in the rental stock require a static APN to be set for them to work. The APN is how the SIM cards handshakes with the cell towers. For normal SIM cards the APN will be set to ‘dynamic’ allowing the cell tower to handle the SIM however it wants to.…